$1.$ To organize a workload, it is necessary to determine priorities. The most important factor to consider in setting priorities is the:

a$.$ Long$-$range importance of each task.

b$.$ Potential harm to your reputation if deadlines are not met.

c$.$ Various deadlines of the tasks that need to be done.

d$.$ Length of time a task will take.

$2.$ The best way for an employee to establish satisfactory working relationships with employees in other departments and office is to:

a$.$ Be as flexible as possible in the application of rules and regulations.

b$.$ Conduct the work in a friendly and efficient manner without making any special effort to make an impression.

c$.$ Maintain dignity at all times.

d$.$ Establish an impression of authority and expertise.

$3.$ Assume that you must explain a change in a regulation that has long been in effect. You should keep in mind that the new regulation might not be well received because people generally:

a$.$ Have little difficulty adapting to new rules if they are clearly stated.

b$.$ Like to know about the latest procedures.

c$.$ Dislike change.

d$.$ Resent being told what to do$.$

$4.$ The most effective means of enforcing a policy is by:

a$.$ Appealing to the public to cooperate with you.

b$.$ Making an example out of a particular violator of the policy.

c$.$ Publicizing the penalty for infractions of the policy.

d$.$ Enforcing the policy without exception.

$5.$ Under governmental accounting systems, appropriations are given legal effect by means of the:

a$.$ Approval of the chief executive and the order of the controller.

b$.$ Order of the chief executive alone.

c$.$ Approval of the appropriate department head and the order of the chief executive.

d$.$ Order of the governing board.