1. To prepare for an upcoming interview, Loic has reviewed his rsum, prepared his questions, and thought through answers for the most common interview questions. He feels well prepared. At the interview, Loic is asked to respond to a scenario question in which a problem is presented. If the interviewer prioritizes critical thinking, she is probably trying to determine if Loic

Multiple Choice

can consider alternative solutions and remain open-minded.

demonstrate strategic planning experience.

can make quick decisions.

understands the inner workings of the company.

2-Cooper has created and carried out a plan for his business. For Cooper, the benefit of enacting the control steps will be

Multiple Choice

retention of employees with strong technical skills.

arranging tasks to be done and clarifying the reporting structure.

evaluation of how competitors will respond to his companys innovations.

a continuous feedback loop that ensures plans stay headed in the right direction.

3-Constanza, who owns and operates a daycare, is meeting with all of her employees to set goals. One employee, Carlos, sets a goal of teaching 90% of the 4-year old students in his class to tie their shoes. Is this a SMART goal?

Multiple Choice

Yes, SMART goals are realistic and attainable.

No, SMART goals should be measureable.

No, SMART goals should be results-oriented.

No, SMART goals should specify a target date.

4-Terin, the chief human resources officer for a major financial services company, has met with each of her employees to set their objectives. Now, Terin expects the employees to

Multiple Choice

set deadlines that emphasize immediate results.

develop action plans.

be less motivated.

adopt new media literacy skills.

5-The move by Philip Morris International (PMI), the industry-leading tobacco company, to invest billions in creating a smoke-free future is an example of

Multiple Choice

current reality assessment.

operational goals.

vision.

strategy innovation.

6-Executives of a national insurance underwriting firm has informed its district managers of a new goal to improve customer retention. The district managers will set goals to be achieved over the next 6 to 24 months as part of ________ planning.

Multiple Choice

working-level

middle-level

tactical

operational

7-The managers of Kais Catering want to increase the number of events booked by 20%. To accomplish this, a(n) ________ was established to include clear weekly targets for number of deposits received.

Multiple Choice

means-end chain

operating plan

strategic plan

scenario analysis

8-The move by Philip Morris International (PMI), the industry-leading tobacco company, to invest billions in creating a smoke-free future is an example of

Multiple Choice

current reality assessment.

operational goals.

vision.

strategy innovation.