• 1.To understand what managers do, explain how it is necessary to study both the activities performed by managers and the purposes of their activity.
• 2. As well as variation across the levels of management (first-tier, middle and top), how would you expect the manager's role to vary with the extent to which the organisational environment is changing, such as through new technology, changes in market demand or new forms of competition?
• 3. Mintzberg's study in the 1960s came up with three important findings about a manager's routine. What are they, and are they probably still the same today?
• 4. What is the potential importance of studying how managers like to spend their work time as well as how they actually allocate their work time between different activities?
• 5. Explain how it is possible that there might be a difference between successful and effective managers in terms of how each type of manager tends to spend their time.)
• 6.What are the seven challenges of being a manager, and which one is the one I will probably most have to worry about during my lifetime?.