1) Tomio has been working as an assistant database analyst for three months. During a recent conversation with his supervisor, Tomio explained his goal to improve his computing skills by the end of the year. Is this a SMART goal?

a.Yes, SMART goals should set a timeline for being achieved.

b.No, SMART goals must be specific and measurable.

c.No, SMART goals must have a target date.

d.Yes, SMART goals should be results-oriented.

2)Dimitri wants all the parking attendants, ticket agents, groundskeepers, and ride attendants at his theme park to greet each customer by welcoming each visitor to the park with a smile, a kind word, and an offer of assistance. Dimitri has established a ________ objective.

a. learning b.performance. c.motivational. d.behavioral

3) Scarlett is a store manager for a national crafts & fabrics retailer. Yesterday, the district manager delivered this years tactical plan to Scarlett. Now, Scarlett will meet with her department managers to plan how to implement the specific tasks outlined in the tactical plan for the next year. Scarlett is engaged in operational planning.

true or false

4)Keiko wants to develop her proactive learning skills in order to increase her career readiness. What would you advise her to do?

a.Write a letter to the editor about potholes in her towns streets.

b.Contribute to a LinkedIn conversation about trends in her industry.

c.Listen to a podcast about the job market for college graduates.

d.Plan a trip abroad.