$1)$ True or False: When the conflict stems from information deficiency, the conflict is easy to resolve because of the intervention of a third party.Answer:$2)$ True or False: You have been told that each department's budget is to be cut by $6$ percent for the next fiscal quarter. Top management stated this was the fairest approach, given declining sales. Top management is using a compromising approach to resolve potential conflicts.Answer:$3)$ Which of the following is not one of the "rules of engagement" for effective conflict management?A$)$ Work with less informationB$)$ Focus on the factsC$)$ Share commonly agreed$-$upon goalsD$)$ Interject humor into the decision processE$)$ Maintain a balanced power structureAnswer:$4)$ True or False: In managing conflict, a manager must be able to understand how cultural differences and other diversity issues may affect the situation.Answer:$5)$ True or False: Research indicates that people$-$focused conflicts threaten relationships, whereas issue$-$based conflicts enhance relationships.Answer:$6)$ Which source of conflict is one of the more difficult to resolve?A$)$ Personal differencesC$)$ Role incompatibilityB$)$ Informational deficiencyD$)$ Environmental stressAnswer:$7)$ True or False: Empowerment involves trade$-$offs; if some people feel empowered, others will not experience it$.$Answer:$8)$ True or False: People that take the initiative and like to try out new ideas would probably score high on the self$-$determination dimension of empowerment.Answer:$9)$ True or False: You recently attended a Mary Kay Cosmetics regional meeting where you received a pink Cadillac for your achievements. This is most closely linked to modeling effective praise to foster empowerment.Answer:$10)$ A manager remarks to you, "Empowerment means providing freedom for people to do successfully what you, the manager, want them to do$."$ How should you respond?C$)$ You should wait before you respond.A$)$ You should agree.B$)$ You should disagree.