Question: 1 = unfavorable, 2 , 3 , 4 , 5 , 6 , 7 = favorable 1 = bad, 2 , 3 , 4 ,
unfavorable, favorable
bad, good
negative, positive
Identify the measurement scale type used to build the customer satisfaction survey that was used to measure customers' attitudes toward the product.
Stapel scale
Likert scale
Semantic differential scale
Behavioral Intention scale
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