Question: 1 ) View the video Service Processing at BuyCostumes ( 1 0 . 4 1 minutes, Ctrl + Click on the link ) ; what

1) View the video Service Processing at BuyCostumes (10.41 minutes, Ctrl+Click on the link); what are your key takeaways (tie to one or more of the topics discussed in Chapter 3) after watching this video. (viddler.com/embed/a6b7054c)
Note: As a rough guideline, please try to keep the written submission to one or two paragraphs.
2) Orkhon Foods makes hand-held pies (among other products). The firms weekly sales of hand-held pies over the past seven weeks are given in the table. The firms operations manager, Amarjargal, wants to forecast sales for week 8.
Weeks
Sales of hand-held pies(000s)
1
19
2
18
3
17
4
20
5
18
6
22
7
20
Forecast the week 8 sales using the following approaches:
a) Nave approach
b)5-month moving average
c)3-month weighted moving average using the following weights: 0.50 for week 7,0.30 for week 6, and 0.20 for week 5.
d) Exponential smoothing using a smoothing constant of 0.30, assume a week 2 forecast of 19(000s).
Note: You could work out the problem by hand or use excel; in chapter 3, section 3.8 of the Stevenson text, forecasts based on time-series data (naive methods, techniques for averaging) are covered with examples; chapter 3 Stevenson lecture power point slides 16 to 22,25 to 29(chapter 3 lecture: 8.37 mins to 14.18 mins, 17.50 mins to 20.20 mins) cover forecasts based on time-series data (naive methods, techniques for averaging) with examples.
3) The demand and forecasts for the accessories of Dornogovi Medicals Spectralis ophthalmic diagnostic imaging device for the past four months is given below.
Sales
Forecast
Error
Abs Error
Error squared
Pct. error
80
60
100
80
105
95
90
75
Sum =
Sum =
Sum =
n =
n =
n =
MAD =
MSE =
MAPE =
a) Calculate MAD, MSE, and MAPE.
b) Which would be the better measure (MAD/MSE/MAPE) to use, and why?

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