1. We talked about how private organizations get feedback on their success through profits. Public organizations rarely have a clear indicator like profit to use as a measure. What are two other ways in which public organizations measure their success and why arent they perfect measures?

2. Describe ways in which turnover in an organization can be bad, and ways in which it can be good.

3. Name two ways in which presidents/governors influence the bureaucracy and explain how both ways work.

4. Goals can be extremely important to public sector organizations, but they can be problematic. Describe two ways in which goals can be challenging for public managers.

5. Sometimes organizations that can make a lot of money are nonprofits (e.g. private universities and hospitals). Why do they choose to classify themselves as nonprofit organizations?

6. Explain why programs look different in the real world than the way that they were envisioned by policy makers.