1. What are the advantages and disadvantages for this jeweler using "design your own ring" technology? 2. What are the risks of CAD technology from the customer's standpoint? 3. Summarize the capabilities of potential software/internet programs in terms of improving customer management, accounting, point of sale, inventory management, payment systems, and customer loyalty programs. 4. How might introducing new technology within a business unexpectedly hurt the customer experience?

Answer rating: 100% (QA)

1 Advantages and disadvantages of using design your own ring technology Advantages Increases customer engagement and involvement in the design process ... View the full answer