1) What are the main differences between orientation, induction, and on-the-job training? 2) What questions can and cannot be asked on a job application, personal interview, and reference requests? 3) What procedural steps should be taken to properly set up a training program for your employees? 4) How can training programs be assessed for quality and effectiveness? 5) What does the term Train the Trainer mean and how should this task approached and be accomplished? 6) What is a needs assessment v/s a positional analysis and how do they differ