Question: 1. What can you determine about the differences between public and private sectors from this case? Job 1: Public Service Agency: Dept of Workforce Development

1. What can you determine about the differences between public and private sectors from this case? Job 1: Public Service Agency: Dept of Workforce Development Job Title: Supervisor Claims Taker Job ID: 5666 Apply Before: 12/23/2015 Location: Harding County Education Required: Bachelor's Degree Full Time Regular Salary: $44,500 Job Description: Supervisor will work in Employment Security Division overseeing representatives receiving and processing compensation benefits provided by various state and federal laws. Completed work is spot- checked for technical accuracy. Duties: - Hire and train three new claims takers - Report weekly on productivity of existing office staff of twelve claims takers. - Increase productivity of existing staff by 10 percent over a twelve-month period. Description of staff responsibilities for employees that will be under your supervision: - Works at counter from 8:00 A.M. until 4:30 P.M. and takes initial and continued claims for unemployment compensation benefits - Interviews claimants to obtain work history necessary to determine the type of claim to be filed - Interviews claimants to obtain information required by law - Assists claimants in completing necessary forms required to file for unemployment compensation benefits - Reviews forms for completeness - Posts claim balances on claimant record card and purges expired claims from files - Prepares a variety of forms used for processing benefit payments such as pay authorization forms, change

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