1. What can you not do after a bill payment is saved and the cheque clears the bank? a. Change the date. b. Change the total amount on the bill payment. c. Change the bills paid. d. Change the memo. 2. How does QuickBooks process a cheque amount greater than any one invoice on a cheque? a. QuickBooks first applies the amount to the invoice with the smallest amount, and then to invoices with the next smallest amount. b. QuickBooks first applies the amount to the invoice with the largest amount, and then to invoices with the next largest amount. c. QuickBooks first applies the amount to the oldest invoice, and then to the next oldest invoices. d. QuickBooks first applies the amount to the newest invoice, and then to the next newest invoices. 3. Under what conditions can you issue a customer credit? a. The decision to reduce the original invoice amount is approved by the business. b. The customer decides they should not pay as much as charged. c. The customer took a discount on the invoice. d. The cost of what the customer purchased decreased. 4. What happens when you complete the Manage Bounced Cheque form? a. The invoice will be marked unpaid, and the process ends. b. An invoice will be created for the bank fee that you pass along to the customer, and the process ends. c. The invoice total is increased by the amount of the bank fee, and the process ends. d. The invoice will be marked unpaid, the fees for the invoice and the bank charge will be deducted from the business's bank account, and an invoice will be created for the bank fee that you pass along to the customer.