Question: 1 . What conclusions do you reach from the satisfaction survey results? What implications would this have for a better process design? 2 . Propose

1. What conclusions do you reach from the satisfaction survey results? What implications would this have
for a better process design?
2. Propose some process improvements to the flowcharts and develop new flowchart(s) of the redesigned
process(es). Cite key advantages and disadvantages of your flowchart(s).
3. How should the organization implement the new process plans?

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