1. What do you recommend be done when an error is found in a pack as it is opened for an operation? 2. How might the procedure for custom surgical packs described here be improved? 3. When discussing JIT in services, the text notes that suppliers, layout, inventory, and scheduling are all used. Provide an example of each of these at Arnold Palmer Hospital. 4. When a doctor proposes a new surgical procedure, how do you recommend the SKU for a new custom pack be entered into the hospital's supply chain system? 5. How can the hospital reach a lean operation by addressing the 7 wastes and 55's