1) What does it mean for a communications medium to be rich? What makes a videoconference session a rich communications medium? What makes a memo a less rich communications medium? 5 marks 2) What is a main purpose for an academic presentation? How should you appropriately present your work in academic contexts? What is a main purpose for a business presentation? How should you appropriately present your work in business contexts? How do the concerns of an academic and a professional audience differ? What practical difference between academic and business contexts results in these different standards? 5 marks 3) Describe two techniques for a speaker to make an emotional connection with their audience, and how those techniques work? Why might someone say that stirring a listener's emotions should not be part of convincing people of a belief? Do you think it is possible to remove all emotional content from an argument? Why or why not? 5 marks 4) List the three styles of team leadership and define each? How might all three styles combine in an effective leadership strategy? Describe an example from your own experience as a leader or with leaders, and explain their leadership approach with reference to at least one of the three styles? 5 marks 5) Hooli is a software development company of about 500 employees. Their productivity has been spiralling downward, and a company-wide survey shows that workers are paranoid about teammates sabotaging them or taking credit for their work. Describe what company policies might encourage such behaviour? What new policies could incentivize rebuilding trust among co-workers? Describe an experience you have had where coworkers mistrust each other? What could have encouraged such mistrust? 5 marks