$1.$ What is a primary front office concern during the occupancy stage of the guest cycle?

$2.$ Uniformed service functions are primary activities in which of the stages of the guest cycle?

$3.$ A business traveller arrives without a reservation at the Downtown Plaza Hotel. He has several bags with

product samples from his business and will be demonstrating them to clients over the next few days. Which

types of rooms would best meet the traveller$$s needs.

$4.$ Sylvia Pennypincher checks into room $207$ for a one$-$night stay. Early the next morning, Pennypincher

leaves the hotel without paying her bill. When checking the $4$ P$.$M$.$ housekeeping report, the front desk finds

room $207$ listed as vacant and ready for sale and realizes that the guest was a:

$5.$ On March $1,$ a guest checks into room $233$ and reserves the room for the next three nights. On March $2,$

the occupancy report from the front desk would list the status of room $233$ as:

$6.$ Which front office records typically contain personal guest data, the length of stay, and the method of

settlement?

$7.$ What element eliminates the need for a telephone operator to intervene and record the times and

charges of calls made by in$-$house guests.

$8.$ Which types of front office software enable a hotel to generate room reports, revenue reports, and

forecasting reports?

$9.$ Which of the front office applications of a computer$-$based property management system monitors

predetermined guest credit limits$?$

$10.$ Which of the system interfaces with a hotel$$s property management system that allows guest account

transactions to be quickly transmitted from remote revenue centers and posted automatically to electronic

guest folios?