Question: 1 What is assertiveness? 2 Define dichotomies, giving examples. 3 What is a frame of reference in communication? 4 What are the different ways of

1 What is assertiveness?

2 Define dichotomies, giving examples.

3 What is a frame of reference in communication?

4 What are the different ways of expressing NO effectively?

5 What is Persuasion? Describe Roger Dawsons thirty ways to persuade

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