1. What is project performance reporting, and what reports are typically contained in a performance report? 2. Describe how to run an effective meeting. 3. What is a communication template, and why does it enhance project team communication? 4. What problems can occur if a project team's members fail to effectively listen to one another? 5. Using the concept of information richness, give examples of project-related messages best conveyed face-to-face or using telephone, instant messaging, and email