Question: 1. What is the difference between Process Mapping and Value Stream Mapping? Give an example for each mapping 2. Read the below article and explain

1. What is the difference between Process Mapping and Value Stream Mapping? Give an example for each mapping

2. Read the below article and explain what CRM means and the types of CRM software in your own word.

https://www.techtarget.com/searchcustomerexperience/tip/Understanding-the-3-types-of-CRM-systemsLinks to an external site.

3. Calculate the breakeven point of the below question

A company considering an investment in o machine that believes will speed up the production of a product. The machine will cost the company $2,000,000. Products produced using the machine will sell for $25 per unit.

The variable cost per unit incurred producing the product is believed to be $10. What quantity of sales is required for the company to break even if it purchases the machine?

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