$1.**$What is the primary objective of operations management?$**$

$-$ A$)$ To manage people and control finances

$-$ B$)$ To maximize profit by improving the efficiency of production and operations

$-$ C$)$ To focus solely on product design

$-$ D$)$ To advertise and sell products

$2.**$Which of the following best describes 'lean manufacturing'?$**$

$-$ A$)$ Increasing product variety

$-$ B$)$ Eliminating waste while maintaining productivity

$-$ C$)$ Expanding production capacity

$-$ D$)$ Reducing product quality for cost$-$saving

$3.**$What is a 'bottleneck' in a production process?$**$

$-$ A$)$ A type of machinery

$-$ B$)$ A point in the production process where the flow of operations slows down

$-$ C$)$ A strategy for quality management

$-$ D$)$ A method for employee evaluation

$4.**$Which of the following is a principle of Total Quality Management $($TQM$)?**$

$-$ A$)$ Cost reduction through employee layoffs

$-$ B$)$ Continuous improvement in all aspects of operations

$-$ C$)$ Focus on supplier costs

$-$ D$)$ Limited stakeholder involvement

$5.**$What is the main purpose of using Gantt charts in operations management?$**$

$-$ A$)$ To organize employee records

$-$ B$)$ To provide legal documentation

$-$ C$)$ To plan and schedule project tasks

$-$ D$)$ To analyze the financial status of a company

$6.**$Which inventory management technique uses a classification system based on the value and frequency of items sold?$**$

$-$ A$)$ Just$-$In$-$Time $($JIT$)$

$-$ B$)$ First In$,$ First Out $($FIFO$)$

$-$ C$)$ ABC Analysis

$-$ D$)$ Economic Order Quantity $($EOQ$)$

$7.**$In the context of supply chain management, what does 'just$-$in$-$time' $($JIT$)$ aim to achieve?$**$

$-$ A$)$ Reduction in process setup time

$-$ B$)$ Increase in inventory levels

$-$ C$)$ Minimization of inventory holding costs

$-$ D$)$ Maximization of employee performance

$8.**$What role does 'forecasting' play in operations management?$**$

$-$ A$)$ Predicting financial losses

$-$ B$)$ Estimating future demand to align operations

$-$ C$)$ Deciding on employee benefits

$-$ D$)$ Selecting new business locations

$9.**$Which of the following is an example of a 'process layout'?$**$

$-$ A$)$ An assembly line

$-$ B$)$ A hospital

$-$ C$)$ A cafeteria

$-$ D$)$ A car dealership

$10.**$What does the term 'Six Sigma' primarily focus on$?**$

$-$ A$)$ Employee recruitment

$-$ B$)$ Cost reduction

$-$ C$)$ Defect reduction to improve quality

$-$ D$)$ Expansion of business operations

$11.**$Capacity planning is vital for:$**$

$-$ A$)$ Determining the maximum number of goods a facility can produce

$-$ B$)$ Establishing the company's brand

$-$ C$)$ Training new employees

$-$ D$)$ Launching marketing campaigns

$12.**$ERP systems in operations management help in:$**$

$-$ A$)$ Enhancing personal relationships

$-$ B$)$ Integrating all data and processes of an organization into a unified system

$-$ C$)$ Reducing the number of employees

$-$ D$)$ Simplifying individual tasks

$13.**$Which is a key benefit of maintaining quality control in operations management?$**$

$-$ A$)$ Decreasing the variety of products

$-$ B$)$ Increasing customer satisfaction and loyalty

$-$ C$)$ Limiting employee interaction

$-$ D$)$ Ignoring feedback mechanisms

$14.**$What does 'outsourcing' in operations management refer to$?**$

$-$ A$)$ Moving operations to a coastal area

$-$ B$)$ Delegating operations or jobs from internal production within a business to an external entity

$-$ C$)$ Reducing the scale of operations

$-$ D$)$ Increasing internal production capacity

$15.**$What is the significance of 'supply chain management' in operations management?$**$

$-$ A$)$ It focuses only on internal processes

$-$ B$)$ It ensures that operations are independent of suppliers

$-$ C$)$ It oversees the flow of goods and services from origin to consumption

$-$ D$)$ It restricts information flow between departments

$16.**$Which technique is used for monitoring the progress of projects in operations management?$**$

$-$ A$)$ Time$-$motion studies

$-$ B$)$ The Critical Path Method $($CPM$)$

$-$ C$)$ Performance appraisals

$-$ D$)$ Profit and loss analysis

$17.**$What is the main purpose of 'workforce scheduling'?$**$

$-$ A$)$ To allocate budget for new projects

$-$ B$)$ To ensure the right number of workers are in the right place at the right time

$-$ C$)$ To manage customer complaints

$-$ D

$)$ To purchase raw materials

$18.**$In operations management, 'Kaizen' refers to:$**$

$-$ A$)$ A sudden breakthrough in performance metrics

$-$ B$)$ Continuous improvement in all functions of an organization

$-$ C$)$ The purchase of new equipment

$-$ D$)$ A restructuring of company management

$19.**$Which operational strategy involves the production of goods only after receiving customer orders?$**$

$-$ A$)$ Make$-$to$-$Stock $($MTS$)$

$-$ B$)$ Make$-$to$-$Order $($MTO$)$

$-$ C$)$ Buy$-$to$-$Order $($BTO$)$

$-$ D$)$ Assemble$-$to$-$Order $($ATO$)$