1. What major trends outlined in Section 15.1 are reshaping how we think about software? What industries and firms are potentially impacted by these changes? 2. List the components of the LAMP stack. 3. What's meant by the phrase, "Given enough eyeballs, all bugs are shallow"? Provide evidence that the insight behind this phrase is an accurate one. 4. In what ways can firms using SaaS products dramatically lower costs associated with their information systems? 5. Can you think of some "black swan" events that have caused computing services to become less reliable? 6. How are smartphone cost trends and capabilities changing over time? 7. What do you think about dynamic pricing? Is it good or bad for consumers? 8. Why would a firm choose a serverless database solution? What are the downsides of this approach? 9. What is Hadoop? Why would a company use Hadoop instead of conventional data warehousing and data mart technologies? 10. Why do researchers think Google's flu predictions became less accurate over time? How does this inform managerial caution on business intelligence projects? 11. List the functions performed by Retail Link. What is its benefit to Walmart