1. What might be one reason to decentralize returns processing as opposed to centralizing it?

A. Reduce Cost of returns

B. generate economies of scale

C. Increase the speed of processing

D. Prepare the function for outsourcing

2. Which would be considered an external risk to the supply chain?

A. Equipment breakdowns

B. Poor forecasting

C. Poor Quality

D. Labor shortages

3. Suppliers financial strength is important in supplier selection, because it can impact suppliers' investment to improve ____ and ____? A. quality, technology B. production, marketing C. information, communication D. profit, cost

4. Which one of the following is the correct sequence of an economic cycle?

A. Boom, recovery, depression, recession

B. Recovery, Depression, Boom, Recession

C. Recession, Recovery, Boom, Depression

5. Which one of the following is NOT an example of e-sourcing: A. e-tendering B. e-commerce C. e-catalog D. e-auction