1. What seems to be wrong with Stephanie, besides the obvious problems?

2. Was Lakeesha's response helpful to Stephanie? If not, why not?

3. If you were Lakeesha, what could you say or suggest to Stephanie that would be helpful. 4. What could Stephanie do to help herself in this situation? 5. Should Stephanie approach anyone inside or outside the organization for ideas?

In the Workplace: What's Wrong with Me? SITUATION Over lunch, Stephanie tells her friend and co-worker Lakeesha Jones, "just don't know What's the matter with me. I can't seem to get anything done, I lose my train of thought all the time. I don't feel well hall the time, I'm always tired, and I keep snapping at the kids for no reason. Am I going crazy? What's wrong with me? DISCOVERY Stephanie Williams is a lower-level supervisor at a county agency. At first she enjoyed her Job, but lately she just can't seem to concen- trate at work. She has also been having trouble sleeping, has lost her appetite, and resumed smoking. To top it off, she seems to be getting every cold and flu that goes around. At home, things have not been easy financially since her divorce last year. Her Image Source three children are pretty easy going kids, but over the summer Stephanie missed two weeks of work when her daughter had chicken pox, and several more days this fall when her son fell off the playground equipment at school and broke his arm Now she has used up all her vacation time and sick leave, and she - has even had to take some unpaid leave days. Mean while, her ex-husband has fallen behind in his child sup port payments since losing his job, and she is feeling overwhelmed Stephanie's supervisor, Donna Clark, has called her in several times in the past month to talk about Stephanie's performance. She has told Stephanie that the office is get- ting complaints from clients about poor service in the office, and she wants to know why Stephanie is not handling rou- tine things in her usual efficient manner. Lakeesha answers, "I don't know what your problem is, but you'd better snap out of it or you're going to lose your job. I heard that Donna has been looking over files in personnel, and you know what that means! Somebody is going to get the ax!" "Oh, no!" Stephanie Wailed "Lakeesha, I just can't lose my job! What am I going to do