Question: 1 . What techniques enabled Rich Langston to communicate effectively? What otherideas in addition to open - door policy would you suggest for improvingcommunication at

1 .

What techniques enabled Rich Langston to communicate effectively? What otherideas in addition to open

-

door policy would you suggest for improvingcommunication at Pro

-

Form?

2 .

What were barriers in communication between Leroy and Seaton? How wouldyou overcome these barriers?

3 .

What do you think about Langstons challenge to Leroy about leaving thecompany as a way to facilitate a more open communication process? Would youhandle the situation differently?

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