1) When a project manager presents a problem to his subordinates

• ______ he should get suggestions from them and then make a decision.
• ______ he should define it and request that the group make a decision.

2) Which conflict resolution mode avoids a conflict temporarily rather than solving it?

• Compromise
• Confrontation
• Smoothing
• Withdrawal

3) A project manager

• ______ is paid to make all the decisions affecting the work of his team.
• ______ should commit himself in advance to assist in implementing whatever decision his team selects when they are asked to solve a problem.

4) Five people are in attendance in a meeting and are communicating with one another. How many two-way channels of communication are present?

• 4
• 5
• 10
• 20

5) The project manager who gets the most from his team is the one who

• ______ exercises direct authority.
• ______ seeks possible solutions from them and then makes a decision.