$1.$ Why Does Management Matter?

While most positions and departments within a business are charged with specific activities based on particular knowledge, expertise or company needs, managers can have a broader and more complex set of responsibilities. More than just an understanding of the discipline, management requires an ability to navigate numerous procedural, organizational and interpersonal challenges in the process of leading the team. In today's podcast episode Jason Huffman, Senior Vice President and Director of Customer Experience will talk to you about how he has used management practices to drive success in his business and in his career.