1. why is it important to as accurately as possible to measure employee productivity? 2. how can documenting company workflows help you quantifiable metrics around time and cost? 3. what are those metrics considered as most critical to measure for improving the overall effectiveness of your business? 4. how do you create goals for task deadlines, from the benchmarks out of the collected data on the performance of the employees in the same job role with the statistical analysis? 5. aside from identifying the top performers when you are measuring employee efficiency, what other benefits can you draw as regards the workflows? 6. how do you calculate work efficiency using formula of the ratio of output to input in percentage? 7. how do you advise your findings in the employees' productivity to make them feel responsible as they will know your expectations on how they care about their work, perform is well and get aligned towards achieving their individual goals and the company goals as well? 8. how do you discuss to the employees during annual performance appraisal your key performance indicators? 9. how do you measure service productivity of emsployees? 10. how do you measure team productivity?

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