Question: 1. Why is it important to draw up a contract? 2. What were the requests made by Mr. Delacroix and how could Mr. Delacroix be

1. Why is it important to draw up a contract? 2. What were the requests made by Mr. Delacroix and how could Mr. Delacroix be guided into understanding how causes (of problems) differ from symptoms (of problems)? 3. Which data gathering approach/approaches would you use, explain some of the benefits and drawbacks of each as it applies to the case?

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