1. Why is there the need for good employer/employee relations in an organization? Outline and discuss some of the tactics that can be used by public relations practitioners in libraries and archives to enhance good employer/employee communications.

2. Explain how information professionals can use the following public relations tools to make the public aware of their services and increase patronage using examples from libraries and archives.

Print publications

Exhibitions

Radio and Television

1 is to be chosen out of this two though