Question: 1. Why quality term is difficult to define? Support your answer by example(s), video(s) or business article(s). 2. List and define briefly the quality evolution

1. Why quality term is difficult to define? Support your answer by example(s), video(s) or business article(s).

2. List and define briefly the quality evolution stages think about examples represent each of the four stages

3. List and define briefly the product quality dimensions think about examples represent each of the seven dimensions

4. Briefly discuss the principles/elements associated with total quality management (TQM).

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