Question: 1. Why should a firm engage in the mapping process? i.e. What useful information does this process provide to managers? 2. What are the strategic

1. Why should a firm engage in the mapping process? i.e. What useful information does this process provide to managers?

2. What are the strategic objectives of J-I-T and Lean? i.o.w. What strategic objectives are firms trying to achieve be implementing these processes?

3. Describe the two frameworks that are used to measure capacity.

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