1. With regard to IT Computer Ops, these halt when objectives are met, unlike software development projects.

		a.	True
		b.	False

2. Objectives for software development projects should be fully defined.

	a.	True
	b.	False

3. Its important that the software development project manager fulfill his/her primary role by securing funding for each project.

	a.	True
	b.	False

4. The lack of certainty in software development projects is a key reason for the challenges associated with managing these projects.

		a.	True
		b.	False

5. Effectively managing the challenges of the triple constraints mostly means balancing resources against the product quality.

			a.	True
			b.	False

6. We need to assess the expectations of the stakeholders at the beginning of a project so thereafter we are secure in comparing results against those expectations.

	a.	True
	b.	False

7. In normal project development the management of resources involves applying the best use of the staff members or contractors working on the project.

		a.	True
		b.	False

8. If a project manager possesses excellent technical skills its a safe bet she/he is also going to be a skilled project manager.

		a.	True
		b.	False

9. Jones & Co which is a retail flooring company, buys a particular brand of tiles made by Color-R-Us, the tile-maker. However, Color-R-Us recently went bankrupt. So Jones & Co has a problem - because there are no other tile makers that can make the same size/color pattern tiles as Color-R-Us. So which constraint is Jones & Co now dealing with?

		a.	Resources	b.	Time
		c.	Scope	d.	Cost

10. Steve Schroer, a leading engineer in the Boss Construction Company, is working on building a house for the Smith family. Steve is trying hard to meet deadlines while reporting regularly to his departmental boss, Jack Johnson. In this case the project sponsor is _____.

		a.	Steve Schroer	b.	the owner of Boss Construction
		c.	the Smith Family	d.	Jack Johnson

11. Among the project management knowledge areas, one of them focuses mostly on ensuring that when done, the project will have met or exceed the expected objectives for which it was started?

	a.	Project cost management	b.	Project time management
	c.	Project risk management	d.	Project quality management

12. The fundamental factor in project management where scope gets managed is the _____.

		a.	agile process	b.	work breakdown structure
		c.	Pertt chart	d.	quality assurance

13. In addition to project managers there are program managers. With regard to their relationship, the program manager__________.

		a.	reports to project managers who represent the next upper level in the chain of command.
		b.	knows that leading a program is easier than managing a project.
		c.	provides leadership to project managers within a program.
		d.	is responsible themselves for the accomplishing project success.

14. Bill is a hothead who gets mad a lot at coworkers and has problems being an active listener, however he has years of experience and is the best programmer at the company. The company wants Bill to step up and lead a new big project involving programming. Which area does Bill need training and support on to develop his skills?

		a.	Application area knowledge	b.	Project environment knowledge
		c.	Standards and regulations	d.	Human relations skills

15. Its very common, especially among larger companies, to have a _____ responsible for coordinating the functions of many different projects throughout the company.

	a.	Project Management Office	b.	Project Management Professional
	c.	Project Management Center	d.	Portfolio Strategy Group

Chp 1 Tilley System Analysis

16. Its common among most companies for the leadership team to assign low priority to the budget of the IT function in positive economic times.

		a.	True
		b.	False

17. Its common for the larger business to expect their IT systems to combine many facets of processing including transaction processing, business support, knowledge management, and user productivity features.

	a.	True
	b.	False

18. Business often discover that the act of empowering employees, especially project manager, makes these employees become more accountability, and also often improves motivation which can result in better customer satisfaction.

	a.	True
	b.	False

19. Systems analysts at smaller companies and at large companies tend to have the same duties and responsibilities.

a. True

b. False

20. Traditional relational database models are still widely used, but another entity know as NoSQL databases are also becoming popular because they can scale to extremely large and unstructured datasets far more easily than SQL-type databases.

		a.	True
		b.	False

21. An important feature of the so-called waterfall model of systems development is the characteristic of interactivity that occurs between the phases.

	a.	True
	b.	False