Question: 1. Write a well explained introduction on cause and effect diagram. 2. At which phase(s) of Six Sigma Methodology you might use such tool, explain.

1. Write a well explained introduction on cause and effect diagram.

2. At which phase(s) of Six Sigma Methodology you might use such tool, explain.

3. Illustrate the chosen tool within the context of Six Sigma Methodology by a real case study. You might reference a research paper, a website

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