Question: 1 . You have been in your sales position at a Hyatt Regency for a year, and you are hoping to land an account which

1 .

You have been in your sales position at a Hyatt Regency for a year, and you are hoping to land an account which includes two hundred room nights for three days, and breakfast, lunch and dinner. At the last appointment, when you went to close the sale, the meeting planner voiced an objection. One of your competitors offered her the same entire package which was

15 %

less than what you offered her.

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