Question: 10) An emphasis on business processes is different to a functional perspective of the organisation because a business process emphasis: A) Offers highly defined tasks

perspective of the organisation because a business process emphasis: A) Offers highly

10) An emphasis on business processes is different to a functional perspective of the organisation because a business process emphasis: A) Offers highly defined tasks and responsibilities. B) Gives employees the freedom to do what they want in order to please the customer. C) Acknowledges cross-functional communication and action is essential to the customer's needs. D) Views the customer needs as secondary to those of the functional divisions

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