Question: 10. Human resource management is the process of hiring, developing, motivating and evaluating people in order to achieve organizational goals. a, True b. False 11.

10. Human resource management is the process of hiring, developing, motivating and evaluating people in order to achieve organizational goals. a, True b. False

11. Mentoring is a form of off-the-job training a. True b. False

12. The Occupational Safety and Health Act requires that employers provide health insurance for their employees. a. True b. False

13. Collective bargaining is the process of making a binding decision in labor negotiations a. True b. False

14. A company with a demographic employee profile that looks like its customers can often gain a competitive advantage. a. True b. False

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