10. Mentoring involves:

	a.	giving support and preparing the employee for increasing responsibilities.
	b.	correcting performance problems.
	c.	maintaining effective performance.
	d.	examining employee performance.

11. Which of the following is NOT a guideline for effective presentation slides?

	a.	Present one major idea on each slide.
	b.	Assume that the equipment will work when you start.
	c.	Make your slides interesting by using color and images.
	d.	Make all text large enough to read.

12. Coaching typically involves:

	a.	the learner and their supervisor.
	b.	a classroom setting.
	c.	a survey or review.
	d.	a senior executive.

13. The physical environment of a training program:

	a.	does not matter since most people can learn anywhere.
	b.	should be designed to enhance learning.
	c.	is usually left up to the hosting location.
	d.	is always determined by top management.