Question: 10. Non-value-added activities a. should be reduced or eliminated. b. involve resource usage customers are willing to pay for. C. increase both the cost and

 10. Non-value-added activities a. should be reduced or eliminated. b. involve

10. Non-value-added activities a. should be reduced or eliminated. b. involve resource usage customers are willing to pay for. C. increase both the cost and market value of a product. d. cannot be differentiated from value-added activities

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