[10 pts] Prepare an appropriate chart showing the different quality cost categories and percentages for a printing company. How might this information be used to help define a Six Sigma project? Cost Element Amount Customer complaint remakes $27,000 Printing plate revisions 28,000 Quality improvement projects 13,000 Gauging 100,000 Other waste 38,000 Correction of typographical errors 210,000 Proofreading 450,000 Quality planning 56,000 Press downtime 285,000 Bindery waste 51,000 Checking and inspection 42,000 Customer complaint remakes $27,000 Printing plate revisions 28,000