Question: 10. When can customer service interactions take place? Before, during, and after a sale During a sale After a sale Before a sale 11.

10. When can customer service interactions take place? Before, during, and after a sale During a sale After a sale Before a sale 11. Which of the following statements about services are true? They are delivered as acts or deeds They are rarely purchased with physical products All of these statements about services are true They are tangible products

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