11 0 / 1 point When refusing an applicant's direct request for a recommendation, which of the following is the best format? Question options: A) The message should be brief and indirectly imply the refusal. B) The message should be curt and direct. C) The message should be detailed and indirect. D) The message should directly state the refusal, suggest an alternative and use a close that encourages questions if necessary. E) The message should imply the refusal, suggest an alternative and use a polite close