11) Business Intelligence systems depend upon TPSs to provide the data they require. True or False?

12)

Source data automation uses which of the following information technologies?

	a.	batch processing
	b.	online analytical processing
	c.	online transaction processing
	d.	barcode readers

13) Transaction Processing Systems collect data in batches, for example in increments of days or weeks. True or False?

14)

___________ is an example of person-to-person sharing.

	a.	Airbnb
	b.	eBay
	c.	Craigslist
	d.	Text messaging

15) Transaction Processing Systems provide data for the organization's functional area information systems. True or False?

16)

__________ reports provide an overview level of detail.

	a.	key indiator
	b.	comparative
	c.	Ad hoc
	d.	drill-down

17)

Which of the following types of reports would be used to address customer satisfaction with a new trial product being test-marketed by one of your business units?

	a.	ad hoc
	b.	routine
	c.	drill-down
	d.	snapshot

18)

Sales forecasting and advertising planning are examples of information systems supporting the Marketing functional area. Which element of the workforce are these reports intended to support?

	a.	database and datawarehousing professsional staff
	b.	sales and marketing staff
	c.	executive team
	d.	middle management