Question: (11 points) Managing the Process at Pets-R-awesome Tim and his team are trying to develop some additional metrics. They have started to offer personalized dog


(11 points) Managing the Process at Pets-R-awesome Tim and his team are trying to develop some additional metrics. They have started to offer personalized dog training tools, called Poka-Yoke Collars, and it has turned into one of their most popular items, so demand is very large. The orders are sent from retail stores on Fridays and then filled on Fridays. The orders are received at a continuous rate of 40 per hour from 7 am until 11 am, the order cut-off time. There is an unlimited order buffer for any orders waiting. The personalization step starts at 7 am and operates continuously until all orders are personalized. The personalization takes 4 minutes per Poka-Yoke Collar, and all orders are for a single item. Wait Orders arrive Personalization a) (3 points) Draw an inventory build-up diagram (triangle) for the process. Please label it appropriately. b) (8 points) Fill in the following information based on your diagram. If you need to show work, show it below. Maximum number of orders waiting for personalization Time the number of orders waiting for personalization reaches its maximum Time the number of orders waiting for personalization goes to zero Average number of orders waiting for personalization Average time an order spends waiting for personalization
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