11. Proper planning ensures activities do not deviate from the original goals set by top management. What is the correct sequence in the basic planning process?

I Setting goals

IIRe-evaluating goals

IIIDefining the current situation

IV developing a new set of plans and actions

VIdentifying assistance and resistance

A. I, II, III, IV and V

B. I, III, IV, V and II

C. I, IV, V, II and III

D. I, III, V, IV and II

12. In setting standards, the following factors need to be considered EXCEPT:

A. Not be too high or too low

B. Must be quantitative in nature

C. Clearly understood and agreed by all involved

D. Measurable

13. Planning is the first process in management. The planning process enables other management functions such as _________________

A. Controlling, leading and decision making

B. Organizing, controlling, leading and decision making

C. Leading, decision making, organizing and controlling

D. Organizing, controlling, decision making and leading

14. The following are types of planning, EXCEPT:

A. Long term planning

B. Strategic planning

C. Tactical planning

D. Short term planning

15. The process of creativity in an organization involves the following steps, which are ________

I. Generating ideas and opinions

II. Expanding ideas and opinions

III. Implementing ideas and opinions

IV. Selecting ideas and opinions

A. I and III

B. I, II and III

C. I, II and IV

D. I, II, III and IV