1121314151617189 10 11 12 13 14 15 16 17 18 19 20 Five teams in Company...
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1121314151617189 10 11 12 13 14 15 16 17 18 19 20 Five teams in Company X are given approximately four weeks to research and prepare a proposal on how to improve company sales. The team with the best proposal will be treated to an all-expenses-paid weekend at Sandals Resort. However, management is insistent that the proposal be a team initiative. David, Jane, Elsa, Robert and Sharon are randomly assigned to Team 3. During their first, hour-long team meeting, before they even introduce themselves, Sharon and Robert spend 10 minutes complaining about the time frame given by management. After the first 10 minutes of meeting time, David starts 'playing on' his phone. He says nothing for the entire meeting. 45 minutes later, the team is still trying to settle on a research/ marketing direction. During the last 15 minutes of meeting time, Robert tries to convince the group that they should suggest that Company X holds a community fair where generous samples are given out to the public. Sharon wanted to do more research on the efficacy of such an approach and suggests that they all give some more thought to the issue and that at the next meeting they each report on their research. Jane is excited by Robert's idea. She attends the same church as he does, and she knows him to be a forward-thinking man. For the entire meeting, Elsa has sat there quietly, nodding and smiling as she listens to her teammates. At the end of the meeting, Sharon informs the team that the next meeting will be held at her house at 4:15 p.m. on the following Monday. David makes what sounds like grumbling noises but says nothing to Sharon. The following Monday, after waiting for David until 4:30, Sharon decides to start without him. Robert agrees. He is ready to plan the community fair and hands out a draft document of his proposal. Sharon wants to discuss her research. She has made a 10 slide PowerPoint presentation outlining five possible directions. Elsa says nothing. An argument ensues between Robert and Sharon. Jane interrupts to say that she has to leave now because she had forgotten that it was her turn to pick up her child at the day care by 5:00. She leaves before a decision is reached. With two out of the five members absent, Robert suggests that they break for the day. The next meeting is scheduled to be held at Robert's house, same time, the next Monday. Before the next meeting, Robert convinces Jane that a community fair is the way to go. Together, they put together a detailed proposal. Sharon, meanwhile, confront David about his absence. She then discovers that David speaks very little English and that at the first meeting, he was using Google Translate on his phone to keep up with the conversation. No one knows that Elsa's elderly parent has fallen ill and that as an only child, Elsa worries about how she will cope with this domestic crisis and the demands of this new project. At the next meeting, all team members were present. Robert informs the group that he and Jane have decided to do the community fair and that they have produced a more detailed proposal that now requires sign-off by the team before taking it to management. Sharon is incensed by Robert's high-handedness and insists that more research be done. In halting English, David sides with Robert and Jane on the community fair initiative. Elsa, distracted by the pressure of her domestic situation, does not take any part in the discussion. However, when Sharon attempts to draw her in, Elsa agrees that more research needs to be done. Worried about her contribution to the team in the whole project, Elsa believes that an extra week will buy her time. The meeting ends on a very sour note. The plan is for the team to meet again the following Monday evening at the company's boardroom to produce a final document. David does not show up to the final team meeting. Elsa now sides with Robert and Jane on the community fair initiative but does not make any contribution to the draft proposal. Sharon insists that more research should have been done and declares that she disagrees with the community fair initiative. The deadline for submission of the project proposal is on Friday of that week. 1. The above scenario depicts a situation of team conflict emerging from poor communication and a misunderstanding of team roles (a) Identify the type (s) of team members and the cause(s) of the conflict. (b) Suggest TWO strategies that could have been implemented to resolve the problems you've identified, in order for Team 3 to comply with management's remit and deadline. ssibility: Good to g 1121314151617189 10 11 12 13 14 15 16 17 18 19 20 Five teams in Company X are given approximately four weeks to research and prepare a proposal on how to improve company sales. The team with the best proposal will be treated to an all-expenses-paid weekend at Sandals Resort. However, management is insistent that the proposal be a team initiative. David, Jane, Elsa, Robert and Sharon are randomly assigned to Team 3. During their first, hour-long team meeting, before they even introduce themselves, Sharon and Robert spend 10 minutes complaining about the time frame given by management. After the first 10 minutes of meeting time, David starts 'playing on' his phone. He says nothing for the entire meeting. 45 minutes later, the team is still trying to settle on a research/ marketing direction. During the last 15 minutes of meeting time, Robert tries to convince the group that they should suggest that Company X holds a community fair where generous samples are given out to the public. Sharon wanted to do more research on the efficacy of such an approach and suggests that they all give some more thought to the issue and that at the next meeting they each report on their research. Jane is excited by Robert's idea. She attends the same church as he does, and she knows him to be a forward-thinking man. For the entire meeting, Elsa has sat there quietly, nodding and smiling as she listens to her teammates. At the end of the meeting, Sharon informs the team that the next meeting will be held at her house at 4:15 p.m. on the following Monday. David makes what sounds like grumbling noises but says nothing to Sharon. The following Monday, after waiting for David until 4:30, Sharon decides to start without him. Robert agrees. He is ready to plan the community fair and hands out a draft document of his proposal. Sharon wants to discuss her research. She has made a 10 slide PowerPoint presentation outlining five possible directions. Elsa says nothing. An argument ensues between Robert and Sharon. Jane interrupts to say that she has to leave now because she had forgotten that it was her turn to pick up her child at the day care by 5:00. She leaves before a decision is reached. With two out of the five members absent, Robert suggests that they break for the day. The next meeting is scheduled to be held at Robert's house, same time, the next Monday. Before the next meeting, Robert convinces Jane that a community fair is the way to go. Together, they put together a detailed proposal. Sharon, meanwhile, confront David about his absence. She then discovers that David speaks very little English and that at the first meeting, he was using Google Translate on his phone to keep up with the conversation. No one knows that Elsa's elderly parent has fallen ill and that as an only child, Elsa worries about how she will cope with this domestic crisis and the demands of this new project. At the next meeting, all team members were present. Robert informs the group that he and Jane have decided to do the community fair and that they have produced a more detailed proposal that now requires sign-off by the team before taking it to management. Sharon is incensed by Robert's high-handedness and insists that more research be done. In halting English, David sides with Robert and Jane on the community fair initiative. Elsa, distracted by the pressure of her domestic situation, does not take any part in the discussion. However, when Sharon attempts to draw her in, Elsa agrees that more research needs to be done. Worried about her contribution to the team in the whole project, Elsa believes that an extra week will buy her time. The meeting ends on a very sour note. The plan is for the team to meet again the following Monday evening at the company's boardroom to produce a final document. David does not show up to the final team meeting. Elsa now sides with Robert and Jane on the community fair initiative but does not make any contribution to the draft proposal. Sharon insists that more research should have been done and declares that she disagrees with the community fair initiative. The deadline for submission of the project proposal is on Friday of that week. 1. The above scenario depicts a situation of team conflict emerging from poor communication and a misunderstanding of team roles (a) Identify the type (s) of team members and the cause(s) of the conflict. (b) Suggest TWO strategies that could have been implemented to resolve the problems you've identified, in order for Team 3 to comply with management's remit and deadline. ssibility: Good to g
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