Question: 12. An important rule in improving Operations is: A. Improvements should never be implemented top-down. B. Improvements should always be implemented bottom-up. C. All employees

12. An important rule in improving Operations is:

12. An important rule in improving Operations is: A. Improvements should never be implemented top-down. B. Improvements should always be implemented bottom-up. C. All employees (and management) should be involved in improvement projects D. None of the above

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