12. Appointment schedules should be developed to client wait time. 13. The U.S. Department of Agriculture issues veterinarian do a physical exam on the animal before signing it. 14. Horses are required to have a current negative status for. 15. When the receptionist details the entire. 16. Accounts receivable totals should never exceed. 17. In order for district attorneys to prosecute bad check writers, a check. 21. The increased use of pet 23. A preblum for their pet. 18. A collection agency's report can remain on a client's credit report for willing to pay the debt. 19. Patients discharged from the hospital must be released with. instructions 20. Discharging instructions should be given and payment should be made (before/after) the pet is brought to the client. (circle one) 24. A 25. A co-pay is the. 26. Insurance may be denied because of a. from parent to offspring. production, while in order to travel between states. for the client, it shows the total value of the visit. % of the total gross revenue amount. because of cost of medical services. 22. Indemnity insurance offers Compensal for treatment of injured and sick pets. by the state and requires that a is defined as the amount an owner pays monthly or annually to maintain an insurance policy an 32. Any employee working more than. the regular rate of pay. 33. Employee records should be kept for at least. number must be written on the -years, therefore they are is expected to decrease the number of euthanasias performed each year 35. If computerized records are used, is the amount an owner must pay before the insurance company will offer compensation. that the owner is responsible for after the deductible has been met. condition which is an abnormality transmitted by genes computer records may never be retrieved. 27. The cost of hiring and training a new employee can equal at least. year's salary. 28. True or False (circle one) During an interview the candidate can be asked if she is planning to have children. 29. A written job description and the hospital- are important parts of training a new employee. and reprimands and 30. Rewards and recognition of employees should be made. corrections should be done. 31. All employees are to be paid an hourly wage except if the employee holds a assistant. 34. A medical record is a legal document that must be maintained for. returned to the practice. degree or is hours within 1 work week must be paid overtime at 1 times years after the employee has left the practice. years if the client has not accuracy is necessary for all data entry; incorrectly entered 36. The most common error made is not documenting the communication with the owner regarding the of the patient