Question: 1-2 Quiz 4, chapters 17 & 18 Chapter 17 1) There is never a queue in a system if customers are unwilling or unable to

1-2

Quiz 4, chapters 17 & 18 Chapter 17 1) There is never a queue in a system if customers are unwilling or unable to wait for service. True or False 2) Consider an Erlang loss system. The average processing time is 5 minutes. The average interarrival time is 2 minutes. The number of servers is 6. Which of the following statements regarding this system is TRUE? A) Demand exceeds capacity. B) There is no lost demand. C) Variability in processing time reduces lost demand. D) There is never a queue

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