12 When setting organizational objectives, a(n) _____ objective is intended to be achieved in one to five years.

A. immediate

B. short-term

C. long-term

D. qualitative

E. Intermediate

13 Which management function precedes and is the basis for other management functions?

A. Influencing

B. Controlling

C. Financing

D. Planning

E. Organizing

14 When setting objectives for where a firm would like to be in comparison to competitors, what key area of objectives is being considered?

A. Productivity

B. Innovation

C. Market standing

D. Profitability

E. Physical and financial resources

15 Which of the following is an example of a single-use plan?

A. A standing plan

B. A rule

C. A policy

D. A procedure

E. A budget

16 ________ involves developing a list of activities and following time tables for the purpose of attaining an objective.

A. The product life cycle

B. Regression

C. Scheduling

D. Sales force estimation

E. A moving average

17 Which term refers to the target toward which the open management system is directed?

A. Organizational objective

B. Critical path

C. Value statement

D. Forecast

E. Standing plan

18 Which of the following guidelines for establishing objectives focuses on helping a worker to be better motivated in carrying out an objective?

A. Let the people responsible for attaining the objectives have a voice in setting them.

B. State objectives as specifically as possible.

C. Specify when goals are expected to be achieved.

D. State objectives clearly and simply.

E. Pinpoint expected results.

19 When setting organizational objectives, a(n) ________ objective is intended to be achieved in five to seven years.

A. short-term

B. advertising

C. qualitative

D. intermediate-term

E. long-term

20 Which of the following steps in the planning process would include examining the overall economy when forming objectives?

A. Developing premises on which to base each alternative

B. Choosing the best alternative for reaching objectives

C. Listing alternative ways of reaching objectives

D. Stating organizational objectives

E. Putting the plans into action

21 What step in the management by objectives process involves the manager and the worker checking to see whether the objectives are being reached?

A. Evaluate performance

B. Monitor progress

C. Set worker objectives

D. Give rewards

E. Create new objectives

22 At which step would a manager develop strategic and tactical plans in the planning process?

A. When choosing the best alternative

B. When listing alternative ways of reaching objectives

C. When formulating organizational objectives

D. When putting plans into action

E. When developing plans to pursue the chosen alternative

23 Which of the following is an advantage of using an MBO approach?

A. Developing objectives quickly

B. Reducing the need to communicate goals

C. Securing employee commitment to reaching organizational goals

D. Decreasing managerial paperwork

E. Providing managers with more time to do their actual work

24 The process of predicting future environmental issues is primarily accomplished through _________.

A. Program Evaluation and Review Technique (PERT)

B. scheduling

C. forecasting

D. critical path methods

E. Gantt charts

25 When management outlines its commitment to new methods of operation, what type of objective is being set?

A. Productivity

B. Public responsibility

C. Innovation

D. Managerial performance and development

E. Profitability