12:01 Activity 3.2 Create a thread on the Blackboard Discussion Board for the following exercises. Your participation in this Discussion Board of Blackboard has a grading value of ten (10) points. You must also reply to at least two (2) of your classmates on their own threads in the Discussion Board. The deadline for this activity can be found in "Tools" located in "Calendar" in the Blackboard platform. A group of bankers is looking to improve their current loan payment processes. They have a variety of opportunities, including delays in sending reminders, misplacing documents, late updates to payments, and customer complaints about the difficult task of getting to speak with a representative over the phone. What should the bankers do? Choose one of the methodologies and develop a plan on how the bankers can improve their process. Keep in mind that there is no data, and you are just giving an example with one of + methodologies